Shipping Policy

Welcome to Pash Vilas! We are delighted to have you shop with us. Our goal is to ensure that you receive your purchases in a timely and efficient manner. Below are the details of our shipping policy:

Processing Time:

• Orders are processed within 2-3 business days from the date of order placement.
• Orders placed on weekends or public holidays will be processed on the next business day.
  
  

Shipping Rates & Delivery Time:

• Standard Shipping (5-7 business days): Free for all domestic orders.
• Express Shipping (2-3 business days): A nominal fee will be charged based on your location and order weight.
  
  

Shipping Carriers:

• We partner with trusted shipping carriers to deliver your orders safely and on time.
  
  

Order Tracking:

• Once your order is dispatched, you will receive a confirmation email with a tracking number.
• You can track your order on our website or through the carrier’s website using the provided tracking number.
  
  

International Shipping:

• We currently do not offer international shipping. Please check back later as we are working to expand our services.
  
  

Delivery Issues:

• If you experience any issues with your delivery, please contact our customer service team at Connect@Pashvilas.in or call us at +91-9310598305.
  
  

Cancellation Policy

We understand that sometimes plans change, and you may need to cancel your order. Please read our cancellation policy below:

Order Cancellation:

• Orders can be cancelled within 24 hours of placement without any charges.
• To cancel your order, please email us at Connect@Pashvilas.in with your order number and reason for cancellation.
  
  

Cancellation After Dispatch:

• Once an order has been dispatched, it cannot be cancelled.
• In case you wish to cancel an order after dispatch, you will need to wait for the order to be delivered and then process a return according to our return policy.
  
  

Refunds for Cancelled Orders:

• For orders cancelled within the specified period, a full refund will be processed within 7-10 business days to the original method of payment.
• You will receive a confirmation email once the refund has been initiated.
  
  

Contact Us:

• For any further queries or assistance, please do not hesitate to reach out to us at Connect@Pashvilas.in or call us at +91-9310598305.
  
  

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